Show All Answers

1. What are my bill paying options?
2. When is the outdoor irrigation season?
3. My water service was disconnected because I failed to pay my water bill. How do I get my service reconnected?

Show All Answers

1. How can I schedule a locate?

Show All Answers

1. How should I care for my trees and shrubs during dry months?
2. What are my bill paying options?
3. Where can I view the District's Water Quality Report?
4. What causes water hardness and what should I know about water softeners?
5. Where can I find information regarding backflow devices and inspections?
6. Where can I find information on water-efficient devices?
7. Where can I find the District's Water Conservation Plan?
8. Where can I find information regarding indoor and outdoor efficient water products?
9. Does the District offer rebates for purchasing water efficient appliances?
10. Is the District using renewable energy resources?

Show All Answers

1. Where can I dispose of my unwanted medications in a safe and environmentally responsible manner?
2. Why is it necessary for my facility to obtain a Wastewater Discharge Permit?
3. Why is the SACWSD conducting an inspection of my facility?
4. Is my facility required by law to allow access to the SACWSD Inspector?
5. Are the SACWSD IPP Inspectors required to make an appointment prior to inspecting my facility?
6. Why has the SACWSD required my facility to install a Sand/Oil or Grease Interceptor?
7. Why does the SACWSD Inspector need to know my facility’s production rate?
8. What are the steps the SACWSD may take if I deny the inspector access to my facility?
9. Who else (other than the SACWSD) is going to have access to the facility information I have provided the SACWSD during their inspection of my facility?
10. How often is the SACWSD required to inspect my facility?
11. Why did the SACWSD Inspector collect a water sample during the inspection of my facility?
12. What parameters are the samples that were taken from my facility going to be analyzed for?
13. Does the SACWSD analyze the samples obtained from my facility at their own in-house laboratory?
14. Why is my facility required to pay the invoice for any sampling and analytical work that was completed for my facility by the SACWSD?
15. How do I complete the Wastewater Questionnaire that has been required for my facility?
16. Whom do I contact if I observe someone dumping something down a manhole?

Show All Answers

1. Is my drinking water safe?
2. Is this substance in my water?
3. What is a part per billion?
4. How did the District find out that 1,4-dioxane was in the District’s groundwater sources?
5. What is 1,4-dioxane?
6. What level of 1,4-dioxane is considered safe in drinking water?
7. What is the District doing now that it knows this substance is present in the water?
8. Does the District know the source of 1,4-dioxane?
9. How will the District keep customers informed about the occurrences of 1,4-Dioxane?
10. How can I contact the District to get more information on this topic?

Show All Answers

1. What days can I water my lawn?
2. How much water does my lawn need?
3. What are the shutoff / turn-on dates for the separate irrigation system?
4. What is the average hardness of our water?
5. Do I need a water softener?
6. Does the District offer rebates for purchasing water efficient appliances?
7. How should I care for trees and shrubs during dry winter months?
8. How can I protect my water pipes during the winter?